My ISP is Pipex. Or rather was until they were taken over by Tiscali. Or rather was until Tiscali was taken over by Carphone Warehouse (are you getting a sense of a pattern here?)Anyway, the long and short of it is I've been with them years, mostly because at first they provided a decent service. Since the Tiscali takeover a few years ago the service has deteriorated, and lately has been poorer still, espcially in the evenings. Think BT throttling and you'll get a sense of what I experience msot evenings.
Anyhows, I've just been too lazy to be arsed to move to another provider.
Today I've been unable to access my websapce - or rather I can't access any of my 4 websites
All I get is a dreaded page not found 404 error. Pipex web pages don't indicate anything wrong with the service, and no reports of an outage.
I'm seriously considering moving to another ISP or at least moving my websites to a hosted service. Anyone any thoughts on what/who?
I'm getting closer to
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4 comments:
I'm in exactly the same boat as you..
Started off years ago on the fixed 1Mbit service, and the connection was faultless, the best ISP in the world at the time I thought.
A couple of years into the contract, out phone exchange was enabled for the "upto 8Mbit" service, which was great at first, super speedy and still mega reliable.
I have now noticed that over the past few years (since tiscali happened), the connection has been getting crapper and crapper.
Of course, pipex say there is nothing wrong, possibly a line fault, bt say the line is fine, etc, etc.
Come on pipex, sort it out, or else I'm going to zen..
i'm also in the same boat ... i'm gonna go over to plusnet ...
for the last few days all i've been getting is Address not found ...
they've seriously gone downhill over the last few years ...
I too have been completely dissatisfied with pipex since they "sold out" to Tiscali. What was once a best of breed has become a perfect example of how to be crap in business, while annoying your customers. Furthermore, I think that off shoring support to India where they dont speak english and cant do anything anyway, is a demonstration of contempt for their poor unfortunate victims; I hesitate to call them customers as clearly pipex think they are some kind of pain to be distanced at almost any cost. Then there is another example of their complete lack of decency or morals in the premium rate phone number anyone who wants to leave is forced to pay. I hope they go out of business, the sooner the better! If you want an example of how not to run a business, there can be no better example than Pipex.
Finally, they have been in trouble with Ofcom for appalling treatment of victims who wished to leave, and have insisted that pipex have a maximum of 5 days for the provision of a MAC key for those who want to leave. Then, low and behold, pipex seem to think that is a minimum time period for the provision of information that is readily available. If only Ofcom weren't so toothless and inept themselves they should give pipex a proverbial "kicking" and tell them that 24 hours is sufficient for providing data that their paying victims are requesting.
Still, I suppose people starving in the 3rd world have worse - just.
I too have been completely dissatisfied with pipex since they "sold out" to Tiscali. What was once a best of breed has become a perfect example of how to be crap in business, while annoying your customers. Furthermore, I think that off shoring support to India where they dont speak english and cant do anything anyway, is a demonstration of contempt for their poor unfortunate victims; I hesitate to call them customers as clearly pipex think they are some kind of pain to be distanced at almost any cost. Then there is another example of their complete lack of decency or morals in the premium rate phone number anyone who wants to leave is forced to pay. I hope they go out of business, the sooner the better! If you want an example of how not to run a business, there can be no better example than Pipex.
Finally, they have been in trouble with Ofcom for appalling treatment of victims who wished to leave, and have insisted that pipex have a maximum of 5 days for the provision of a MAC key for those who want to leave. Then, low and behold, pipex seem to think that is a minimum time period for the provision of information that is readily available. If only Ofcom weren't so toothless and inept themselves they should give pipex a proverbial "kicking" and tell them that 24 hours is sufficient for providing data that their paying victims are requesting.
Still, I suppose people starving in the 3rd world have worse - just.
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